Music on Hold
Music on Hold
Music on Hold is a system that allows you to create customised on-hold messages that will help to drive sales and educate your customers. MOH is targeted too; only people that call will hear your messaging, so you know it’s reaching people who care about your business.
Did you know that 34% of callers whose calls aren’t answered will not ring back?
With Music on Hold, your callers stay engaged until a member of your team can answer the phone. You can use that time to inform your callers of new products or special offers. Messages that are customised to your business also help to increase a customers’ perception of your company. Whether you’d like to upsell to customers or just address frequently asked questions that will streamline calls, bespoke MoH messaging will inform and engage your customers better than vanilla hold music.
20% of callers making a purchase decision based on the information they hear
You don’t have a second chance to make a first impression so make the most of the one you’ve got!”
88% of callers prefer on-hold productions to other alternativesWhy not listen to some options and place an order / find out more information including prices here.